Does xbox one have wifi – Xbox Live Wireless Network Help | Xbox One Can’t See Your Wireless Network?

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Xbox One doesn’t see Wi-Fi? Here’s how to fix it

Xbox One consoles use WiFi to connect to the Xbox Live service. This enables you to access features like online games and streaming videos. However, you cannot get such access when your Xbox One doesn’t see WiFi, as the connection has to work well for this to be enabled.

There are several reasons, mostly technical, why your Xbox One won’t see Wi-Fi or other internet connections around that you can use. These prevent access to a network and also to Xbox Live.

When there’s no connection or the connection is not visible, you may get an error on your console’s screen giving suggestions to resolve the issue.

However, if you’re stuck and need quick fix solutions to resolve the problem, try the solutions below.

SOLVED:  Xbox One doesn’t detect Wi-Fi

  1. General troubleshooting
  2. Check for interference with your signal
  3. Power cycle your console and network hardware
  4. Check to see if you can see your wireless network:
  5. Check that the router is broadcasting the correct SSID
  6. Restore your router to factory defaults
  7. Reset your internet connection
  8. Check if your firmware needs an upgrade
  9. Get new network hardware

1. General troubleshooting

  • Check if you can see any other wireless networks
  • Check if your other devices can see your wireless network. This helps determine if the issue is with your wireless router. If you have a computer, phone, TV or other consoles for gaming, check if they can see your wireless network.
  • After every few seconds check if the network name (SSID) is broadcasted by your wireless router every few seconds. This lets other wireless devices discover the network. So if your router isn’t broadcasting the WiFi network name, it may not be seen.
  • If no other wireless devices can detect the WiFi, then your router is the problem, not your console. You can fix this by restarting the network hardware.

— RELATED: Fix: “For this game you need to be online” Xbox error

2. Check for interference with your signal

If the router broadcasts the SSID or network name, then the WiFi may be working properly, so you may want to check whether there’s something interfering with your WiFi network signal. In this case, do the following:

Disconnect third-party headsets as these can cause interference. They broadcast on the same frequency as the wireless router, so disconnect the power from the wireless headset and check if you can see the WiFi.

To do this:

  • Open the guide on Xbox
  • Select Settings.
  • Select All Settings.
  • Select Network.
  • Select Network settings.
  • Select Setup wireless network on the left pane
  • Check if your wireless network is listed under Which one’s yours? If it is listed, then it means some third party headsets are affecting the connection, especially if they have a transmitter (base station).

If it isn’t listed, check for any other wireless interference. This can be anything from electronic devices like microwaves ovens, air conditioners, CRT televisions, wireless headsets, baby monitors, other wireless networks, cordless phones, and wireless speakers.

3. Power cycle your console and network hardware

To do this:

  • Unplug the power cable from the router, modem or gateway
  • Restart your console
  • Press Xbox button to open the guide
  • Select Settings
  • Select Restart console.
  • Select Yesto confirm and wait five minutes.
  • Plug in the router and wait for all of the lights to return
  • Plug in the rest of your hardware and check if you still experience the same connection issue.

— RELATED: Fix: PUBG won’t launch on Xbox One

4. Check to see if you can see your wireless network:

  1. Open the guide.
  2. Select Settings.
  3. Select All Settings.
  4. Select Network.
  5. Select Network settings
  6. On the Network Settings screen, select Setup wireless network

5. Check that the router is broadcasting the correct SSID

To do this:

  • Verify that the router is broadcasting the correct SSID
  • Configure the wireless settings on your Xbox console
  • Use the SSID that is broadcast by the router
  • Open the guide.
  • Select Settings.
  • Select All Settings.
  • Select Network.
  • Select Network settings
  • On the Network Settings screen, select Setup wireless network and check the SSID name.

6. Restore your router to factory defaults

When you do this, all of the router settings return to the way they were when you bought the router. To reset your router, follow these steps:

  • Check the back or bottom of the router for a button or small hole labeled “Reset.”
  • Press the button and hold for at least 10 to 30 seconds. When the lights on your router blink, the router has been reset.
  • Reconfigure the SSID and password of your wireless router.

Note: Restoring your router to factory defaults resets your SSID and deletes the current wireless password.

— RELATED: Fix: Slow Xbox One game downloads

7. Reset your internet connection

  • Unplug the power cord from your modem.
  • Disconnect the Internet connection cable
  • Unplug the power cord from your router and wait 60 seconds
  • Connect the power cord and internet connection cable to the modem.
  • Once modem lights are back to normal, connect the power cable to your router.
  • Wait 60 seconds and check if you are connected to the Internet.

Once your router is reset, check to see if you can see your wireless network by doing this:

  • Open guide
  • Select Settings.
  • Select All Settings.
  • Select Network.
  • Select Network settings
  • On the Network Settings screen, select Setup wireless network

8. Check if your firmware needs an upgrade

Router firmware that have older information may not work correctly. Manufacturers of these routers usually provide updates for performance improvement, security, connectivity, and stability. Updating your firmware can resolve issues with connections and slow performance.

Download and update then install them yourself, but ensure your computer is directly connected to the router via wired connection so as to upload the new firmware file directly to your router.

Once updated, use the steps below to check that your wireless network is working. If you still don’t see your wireless network, go to the next solution.

9. Get new network hardware

You may need to get new network hardware if you still have connection issues because it may be an indicator that your router is incompatible with your console and with Xbox Live. Similarly, the router may be damaged or doesn’t work correctly. If it is incompatible or damaged, check with your hardware’s manufacturer.

Were you able to find a solution that works from the ones on this list? Let us know in the comments section below.

RELATED STORIES TO CHECK OUT:

windowsreport.com

Using Xbox One Offline

To use your Xbox One without being prompted to connect to Xbox Live, set it to offline. While offline, your Xbox won’t connect to any networks.

If you’re offline due to an outage of your home network, ISP, or Xbox Live, we recommend not setting your Xbox to offline. Although you’ll be offline either way, leaving your Xbox set to online lets it automatically reconnect to Xbox Live as soon as possible.

Note

You must be online when you set up Xbox One for the first time. Without an internet connection, you can’t finish setup. After your Xbox has updated and you’ve added your profile, you can go offline.

When your Xbox is offline you can:

  • Watch TV (though you need to be online for OneGuide listings)
  • Sign in to your profile (if you’ve signed in online before)
  • Change console settings (except for profile and family settings; content controls remain in place while offline)
  • Play games (provided you’ve set this as your home Xbox or have a game disc)
  • Save game clips and screenshots
  • Earn achievements (however, there’s limited offline space for game captures and achievements, so you should go online every so often to sync them)

Activities your Xbox must be online for include:

  • Playing games and apps that require the internet
  • Syncing game progress and playing saved games from a different Xbox
  • Using social features like friends, messages, and parties
  • Shopping for games, add-ons, movies, and so on
  • Updating games, apps, and your Xbox console
  1. Press the Xbox button  to open the guide.
  2. Select System > Settings.
  3. Choose Network.
  4. Select Network settings > Go offline.

To go back online, repeat the first three steps, and in step 4 choose Go online.

If your Xbox is online but you can’t sign in to Xbox Live, try the Xbox One Network Connection Error Solution.

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What to do if your Xbox won’t connect to Wi-Fi

Xbox consoles connect to Xbox Live service for features such as online gaming, video streaming and others, but this happens only when the connection is working well.

Unfortunately, due to different technical issues, sometimes your Xbox won’t connect to Wi-Fi or other internet connections you may be using, and these can prevent you from joining your console to a network, or to Xbox Live.

Usually, when Xbox won’t connect to WiFi or to your wireless network, the error will appear on the Xbox screen recommending a power cycle for your router or gateway device to fix the issue. But, if the administrator of the router changed the Wi-Fi password recently, then you’d have to update your console to avoid such failures in future.

Here’s a list of the solutions you can use when Xbox won’t connect to WiFi.

FIX: Xbox won’t connect to WiFi

  1. Rerun the Network Connection Test
  2. Power cycle your console and network hardware
  3. Disconnect third-party headsets
  4. Make sure that the router is broadcasting the correct SSID
  5. Confirm the WiFi password
  6. Check for other wireless interference
  7. Check for MAC filtering
  8. Change the wireless channel
  9. Check the wireless channel width
  10. Check for low wireless signal
  11. Test your connection in another location

1. Rerun the Network Connection Test

Do this on your console to verify the specific error message you’re getting, by doing the following:

  1. Open Guide
  2. Select Settings.
  3. Select All Settings.
  4. Select Network.
  5. Select Network settings. Any known outages will appear in the middle of the screen.
  6. Select Test network connection on the right side of the Network settings screen. If the test is successful, your console will connect to Xbox Live. If not, the Network Connection Troubleshooter will try to identify the problem.

2. Power cycle your console and network hardware

Unplug the power cable from the back of the router, modem, or gateway for a few minutes. If you have a router and a modem, unplug their power cables then restart your Xbox One console by doing this:

  • Press the Xbox button  to open the guide.
  • Select Settings.
  • Select Restart console.
  • Select Yes to confirm. If you can’t access the guide, or if the console seems frozen, press and hold the Xbox button on the console for 10 seconds, until the console turns off. After the console shuts down, touch the Xbox button on the console again to restart.
  • Plug the modem or gateway in first and wait for all the lights to return to their normal state.
  • Plug in the router and wait for all the lights to return to their normal state.
  • Test your Xbox Live connection. If successful, your console will connect to Xbox Live.

Note If you are prompted to update your console software, select Yes.

— RELATED: Xbox One not working with an Ethernet cable? Here’s how to fix it

3. Disconnect third-party headsets

These headsets can cause active interference because they broadcast on the same frequency as wireless routers. To find the problematic headset, do this:

  • Disconnect the power from the wireless headset.
  • Test your Xbox Live connection. If successful, your console will connect to Xbox Live

4. Make sure that the router is broadcasting the correct SSID

Verify that your console is connecting to the correct SSID, then test your Xbox Live connection again. If this solution worked, your console will connect to Xbox Live.

Otherwise, you might need to test your console in an alternate location, check your router connectivity issues or look for a new one.

5. Confirm the WiFi password

To confirm the password for a wireless network using a Windows 7 or Windows 8-based computer that is already connected to the network, do this:

  • Click Start
  • SelectControl Panel.
  • Click Network and Internet.
  • Click Network and Sharing Center.
  • Click Manage Wireless Networks.
  • Right-click the name of your wireless network, and then select Properties.
  • Click the Security tab, and then click the Show characters check box. Once you have verified the correct password for your wireless network, test your Xbox Live connection again

Note If the option to Show Characters is not available, you may not be logged in with the Administrator account on the computer.

— RELATED: Fix: Slow Xbox One game downloads

6. Check for other wireless interference

There are two types of interferences: active and passive. Active ones include electronic devices that broadcast a wireless signal or cause electromagnetic interference, while passive happens when a wireless signal passes through objects, causing the signal to be weak and refracted.

Remove devices such as microwaves, air conditioners, ovens, CRT televisions, baby monitors, other wireless networks, cordless phones, and wireless speakers, between your console and router, to minimize such interference.

Other objects like glass, lead, copper piping, concrete, insulation, mirrors, gun safes, filing cabinets, tile, and plaster should be discarded, however, the wireless signal also degrades over distance.

After you have determined the best line of sight configuration for your devices and have removed as many causes of interference as possible, test your Xbox Live connection.

7. Check for MAC filtering

Wireless routers can prevent unauthorized network access by using a feature called MAC filtering. However, MAC filtering can also prevent your console from connecting to Xbox Live. If it is turned on, add your console’s MAC address to your router’s authorized list, or, turn off MAC filtering temporarily on your router to see if MAC filtering is preventing your console from connecting to Xbox Live.

To add your console’s MAC address to your router’s authorized list, do this:

  • Get your console’s MAC address
  • On Xbox Home, navigate to the left until you reach Pins.
  • Select Settings.
  • Select Network.
  • Select Advanced Settings.
  • Write down your Wireless MAC address.
  • Add your console’s MAC address to your router’s list of authorized MAC addresses
  • To change MAC filtering settings on your router, refer to your router documentation or the hardware manufacturer’s website.
  • If you change MAC filtering settings, restart your router before trying to connect to Xbox Live.

8. Change the wireless channel

A wireless router can broadcast on several different channels. If another nearby wireless network is broadcasting on the same channel, or if there is wireless interference from devices, you may experience poor signal strength from your wireless network. To resolve this issue, try changing the channel on which your router broadcasts.

Note: Most wireless routers have a channel width of either 20 MHz or 40 MHz available as a configurable option. The Xbox One prefers a 20 MHz setting.

After you change your wireless channel, test your Xbox Live connection.

— RELATED: Looking for the best Xbox One dust cover to buy? Here are the top 5

9. Check the wireless channel width

A wireless router can broadcast on different channel widths. Most wireless routers have a channel width of either 20 MHz or 40 MHz available as a configurable option. The Xbox One console prefers a 20 MHz setting.

To resolve your connection issue, first make sure that your wireless router is configured to broadcast on a 20 MHz setting. After you have verified your wireless router is set to a channel width of 20 MHz, test your Xbox Live connection.

10. Check for low wireless signal

A weak wireless signal can mean Xbox won’t connect to WiFi. You can check your wireless signal strength on the Xbox One console by doing this:

  • Open Guide
  • Select Settings.
  • Select All Settings.
  • Select Network.
  • Select Network settings. Any known outages will appear in the middle of the screen.
  • Select Detailed network statistics.
  • Your wireless signal strength is indicated as a percentage on the Detailed network status A signal strength below 20% is considered low and may cause problems with your Xbox Live connection.

You can also try a wired connection to router, a direct-to-modem connection, or connect directly to your modem, then test your Xbox Live connection.

11. Test your connection in another location

  • Disconnect the Xbox console and all associated accessories.
  • Go with the Xbox and accessories to an alternate location where you can connect to an alternate network. This will determine whether the error is with your network or with your console.
  • At the alternate location, reconnect the Xbox console and all associated accessories.
  • Restart your console, and test your Xbox Live connection at the new location by trying to connect to the alternate network

In case your Xbox is connecting in a different location, you should consider replacing your router and fix network issues.

If Xbox won’t connect to WiFi even after using the above solutions, there may be something wrong with the internal wireless adapter, or your console needs repair. You can submit an online repair request at the Xbox Online Service Center to get your console repaired.

Let us know if any of these solutions helped by leaving a comment in the section below.

RELATED STORIES TO CHECK OUT:

windowsreport.com

Does Xbox One have Bluetooth? (Yes or No) ‘Answer Inside Here’

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Xbox One S Troubleshooting — iFixit

The Xbox One S does not turn on.

Check to make sure your power cable is plugged in properly and isn’t damaged or loose. Also, verify that the outlet is functioning properly. If the power cable is faulty, consider purchasing a replacement power cable.

The Xbox has two fans, make sure nothing is blocking the fans and place the Xbox on a flat and stable surface. When these airways are blocked the console may overheat and thus fail to power on. Refer to this guide to see how to replace the fans.

If there is power in the brick and the console power button lights up, but there’s no picture on the screen, check to make sure the HDMI cable is completely plugged in. Make sure the HDMI cable is plugged into the ‘HDMI In’ port instead of the ‘HDMI Out’ port. It is also possible that the HDMI cable may be faulty, consider purchasing a replacement HDMI cable.

The internal power supply has a built-in protection against power surges, so it won’t affect the console. To reset the power supply:

  1. Unplug the power cord from the wall outlet.
  2. Wait at least 10 seconds for the console to reset.
  3. Plug the power cord back into the wall outlet.
  4. Turn on the console.

If the above solutions do not work, the internal Power Supply might be faulty. Follow this guide in order to replace the power supply.

If the power lights turn on and the device still doesn’t turn on, the motherboard may be faulty. As a last resort, follow this guide to replace your motherboard

When the console shuts down in the middle of a game or shorty after turning it on

Bad ventilation may be causing the console to overheat. If you receive an error message saying that the console needs more ventilation, follow these steps:

  1. Turn off the console.
  2. Move the console to a better ventilated location.
  3. Let the console cool off for about 30 minutes.
  4. Restart the console.

Remember to check that the fans are clear and non — obstructed.

It might be possible that the outlet the console is plugged into is faulty, try plugging into another outlet and see if that solves the problem.

If the above solutions do not work and the issue keeps occurring, replace the power supply. Follow this guide in order to replace the power supply.

The Xbox One S has no internet connectivity.

Check if other devices have connectivity to the WiFi. If other devices are also having problems connecting to the internet, attempt to reset your router by following these general steps :

  1. Close the Xbox One S
  2. Turn off the modem and router ( Or modem/router if you have a two-in-one) and unplug the power cables for both.
  3. Wait about 30 seconds to a minute.
  4. Turn on the modem and let the lights stabilize.
  5. Turn on the router and let the lights stabilize.
  6. Turn the Xbox One S back on and check for internet connectivity

If other devices are able to connect to the WiFi, try a hard reset on the console.

  1. Hold the power button for five seconds until the console turns off.
  2. Then unplug the console for 30 seconds.
  3. Afterward, reconnect the console to the WiFi.

If the above solutions do not fix the problem, the WiFi card may need replacing.

Follow this guide in order to replace the WiFi card.

When a disk is placed into the disc drive and the Xbox One S is unable to read the contents

Check the back of the disc and see if it is dirty and/or scratched. If this is the case, use a soft, slightly damp cloth clean the discs. A microfiber cloth works the best.

Make sure that the game disc was purchased in the same region as the gaming console. If the disc was purchased in a different region it may not work.

Check this page to see if your disc is compatible with your region

It is possible that some of the settings with the Instant-On feature may cause problems with the disc. So, the first thing we are going to do is modify Instant-On’s settings.

  1. Press the Xbox Button to open the guide.
  2. Go to the Settings.
  3. Select All Settings.
  4. Select Power.
  5. Select Power Mode.
  6. Select Energy Saving.
  7. Perform a «hard power cycle» by holding down the console’s power button for 10 seconds. Once the console has completely shut down, press the power button again to restart it.
  8. Try again and see if the disc is recognized by the console. If it works you may revert the device back to its original settings.

If all of the above do not solve the issue, check out the Optical Disc Drive replacement guide here.

The Disc Drive either won’t accept a disc or has grinding/clicking sounds when accepting it.

It is possible that another disc may be already inside the console. If so, eject it before trying to insert another disc.

It is possible for the disc drive to have problems with insertion in vertical orientation. Position the console flat horizontally and attempt to insert the disc.

It is likely that the Disc Drive is faulty if there are grinding/clicking sounds and the above solutions don’t work. Follow this guide in order to replace it.

The latest version of the update won’t download.

It is possible for the Xbox Live servers to overwhelmed with internet traffic. When this happens, because it is server based and not due to the console, the best course of action is to wait and download the update at a later time.

If the Xbox One S is not connected to the internet, it will not be able to download any updates. Make sure the WiFi is turned on and that the Xbox One S is connected to the internet. If the Xbox One S still can’t connect to the internet refer to the “ Xbox One S has No Internet Connection” section above.

If you are connected to the internet, the problem might be on Microsoft’s end. You can simply check if the problem is occurring due to Microsoft by clicking on this link.

See above section ‘Could not connect to WiFi’ to see how to hard reset the console. Hard resetting the Xbox One S will clear any local-client side problems.

It is possible when downloading games or updates that the hard drive runs out of storage memory. If that is the case you will be unable to download any new games or updates without deleting old games/applications to free up memory.

The fan is causing loud noises from within the casing.

Dirt or dust in/on the fan can impede the fan’s functionality and cause moving parts to not run smoothly and/or get stuck. Refer to our replacement guide for the fan HERE . After removing the fan, check it for dirt, clean it gently with a compressed air duster, and place the fan back into the console.

If the fan is still loud after following the above instructions and guidelines for fan teardown and cleaning, then the fan itself may be damaged. Refer to our replacement guide HERE in order to replace the fan.

The Xbox One S fan doesn’t spin at all and is completely silent.

Dirt or dust in/on the fan can impede the fan’s functionality and cause moving parts to not run smoothly and/or get stuck. Refer to our replacement guide for the fan HERE . After removing the fan, check it for dirt, clean it gently with a compressed air duster, and place the fan back into the console.

Replace the faulty non-running fan by following our guide HERE.

Xbox One S games won’t install.

Make sure you have installed the latest patches, or fixes/updates for the system software. If the console’s system is not up to date, it may not be able to download the new content for the game.

If the console has the latest patches, check if the console is online by checking if the console is connected to the internet. If the console is not connected to the internet you will be unable to download games. Check above at » Xbox One S has No Internet Connection» to see what to do if the Xbox One S has no internet connectivity.

When installing or downloading a game it is possible for it to need additional updates to open the game. If the download doesn’t work skip the update and download the game by itself. It is possible for the download file to be so large that it times out of the Xbox Live servers resulting in an unfinished download. Once the game is installed open game and download the update separately.

See above under “Xbox One S updates won’t download” to know what to do if your Hard Disc Drive is full.

An error message was received that the Hard Disc Drive is corrupted

Take a look at our replacement guide for our Hard Disc Drive : HERE or take it in for repair.

www.ifixit.com

Configure wireless settings | Xbox 360 Wireless Networking


This article describes how to configure the wireless settings on your Xbox 360 console. After you configure the wireless settings, you can connect to the Internet and Xbox Live (if you have access to a wireless network).

Which console do you have?



Xbox 360 E console







Xbox 360 S console


Original Xbox 360 console




Xbox 360 E console

The Xbox 360 E console has built in Wi-Fi. If you have a wireless network, you don’t need anything else.



The Xbox 360 E console’s built-in Wi-Fi communicating with a wireless router.




Note You can use an Xbox 360 Wireless Networking Adapter with the Xbox 360 E console. If your wireless router is not near your console, you may get a better wireless signal by using a wireless networking adapter. When you connect an Xbox 360 Wireless Networking Adapter to an Xbox 360 E console, the console automatically uses the wireless adapter instead of the built-in Wi-Fi.

Xbox 360 S console

The Xbox 360 S console has built in Wi-Fi. If you have a wireless network, you don’t need anything else.



The Xbox 360 S console’s built-in Wi-Fi communicating with a wireless router.




Note You can use an Xbox 360 Wireless Networking Adapter with the Xbox 360 S console. If your wireless router is not near your console, you may get a better wireless signal by using a wireless networking adapter. When you connect an Xbox 360 Wireless Networking Adapter to an Xbox 360 S console, the console automatically uses the wireless adapter instead of the built-in Wi-Fi.

Original Xbox 360 console

If you have an original Xbox 360 console, you need an Xbox 360 Wireless Networking Adapter to connect your console to your wireless network:



Xbox 360 Wireless N and G networking adapters




Configure your wireless network settings

  1. From the Dashboard, select Settings, and then select System.
  2. Select Network Settings.
  3. If you are prompted to select a wireless network, follow these steps. Otherwise, skip to step 4.
    1. Select the name of your wireless network.
    2. Enter your wireless network password and select Done. The console will automatically try connecting to Xbox Live.

      Note If you do not see the name of your wireless network, select Advanced Options. Then, select Specify Unlisted Network and enter your wireless network name. Select your wireless security type: WEP, WPA, or WPA2. Or, select No Security if your network doesn’t have a password. This security type settings must match the security type of your wireless network.

    3. Select Configure Network.
    4. On the Basic Settings tab, select Wireless Mode.

      Note If wireless mode is not available and you’re using the black Wireless N Networking Adapter, try using the software installation disc included with the adapter.

    5. Select Scan for Networks.
    6. Select your wireless network name. If your network is not listed, try the following:
      1. Select Specify Unlisted Network, and enter your wireless network name. (This is also referred to as your Service Set Identifier [SSID].).
      2. Select your wireless security type: WEP, WPA, or WPA2. Or, select No Security if your network doesn’t have a password.

        If you can’t connect to your wireless network, try to improve your wireless signal/connection speed.

      3. Enter your wireless network password, and then select Done.

        Note Make sure that you have entered the correct password. Although an incorrect password might allow your console to connect to your wireless network, you might receive an IP address error when you test your Xbox Live connection.

      4. Press B on your controller, and then select Test Xbox Live Connection.
      5. If you successfully connect to Xbox Live, you’ll see this screen:





Note If you receive an error message when you run the Xbox Live connection test, see the Xbox Live Connection Error Solution for troubleshooting steps.

  1. Select Yes if you are prompted to update console software.

    Note If you receive an error when you try to update the console software, see Error code after console software update.

If you need help setting up your wireless connection for the first time, see the Xbox Live First-Time Connection Solution.

If you’ve been able to connect wirelessly in the past but can’t connect now, see the Xbox Live Connection Solution.

If your wireless network doesn’t appear under Available Networks, see the Wireless Network Connection Solution.

Manually configure your wireless network settings

To manually configure the wireless network settings for your Xbox 360 console, follow these steps.

Warning Incorrectly-configured wireless network settings can negatively impact your console’s performance. We recommend that only networks specialists follow these steps, and only in cases where your network requires manual configuration to connect to the Internet. In most cases, you will get the best results by using the automatic settings.

  1. From the Dashboard, go to settings, then select System.
  2. Select Network Settings.
  3. Select your wireless network.

    If you’re prompted for your pass phrase or key, enter it and then select Done. After the Network Status test completes, select Continue and then select your wireless network.

    Note If you receive an error message when you run the Xbox Live connection test, see the Xbox Live Connection Error Solution for troubleshooting steps.

  4. Select Configure Network. Now you can manually configure your IP settings, your DNS settings, your PPPoE settings, or your MAC address.

    See the steps below for the settings you want to configure.

    Manually configure your IP settings

    1. On the Basic Settings tab, select IP Settings.
    2. Under Edit IP Settings, select Manual.
      • To manually set your IP address, select IP Address, enter the IP address, select Done, and then select Done.
      • To manually set your subnet mask, select Subnet Mask, enter the subnet mask, select Done, and then select Done.
      • To manually set your gateway, select Gateway, enter the gateway address, select Done, and then select Done.

    Manually configure your DNS settings

    1. On the Basic Settings tab, select DNS Settings.

    2. Under Edit DNS Settings, select Manual.

    3. Select Primary DNS Server, enter the primary DNS server address, then select Done.

    4. Select Secondary DNS Server, enter the secondary DNS server address, select Done, and then select Done.

    Manually configure your PPPoE settings

    1. Under Configure Network, select the Additional Settings tab.

    2. Select PPPoE settings.

    3. Select User Name, enter the PPPoE user name, then select Done.

    4. Select Password, enter the PPPoE password, then select Done.

    5. Select Service Name, enter the PPPoE service name, select Done, and then select Done.

    Manually configure your MAC address

    1. Under Configure Network, select the Additional Settings tab.

    2. Select Advanced settings.

    3. Select Alternate Mac Address, enter the MAC address, select Done, and then select Done.

    Manually configure your host name

    1. Under Configure Network, select the Additional Settings tab.

    2. Select Advanced settings.

    3. Select Host Name, enter the host name, select Done, and then select Done.

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